Privacy policy

who we are
Eldium Pty Limited (ACN 683 588 034) ("Eldium", "we", "us", or "our") respects your privacy. This policy outlines how we manage personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What we collect

We may collect and hold personal information including:
  • Full name and contact details
  • Business and financial information, including creditworthiness
  • Bank account and payment details
  • Website activity data via cookies
How we collect information

We collect personal information:
  • Directly from you via forms, calls, or meetings
  • From third parties (e.g. credit bureaus) with your consent
  • Automatically from your interaction with our website
Why we collect personal information

We use this information to:
  • Assess and process credit applications
  • Provide and manage credit facilities
  • Comply with legal requirements (e.g. AML/CTF laws)
  • Improve and support our services
Sharing personal information

We may share information with:
  • Our group companies and subsidiaries
  • Professional advisers and service providers
  • Regulatory bodies or enforcement agencies
  • Anyone you authorise, or where required by law
OVERSEAS disclosures
Some service providers may be overseas. We take steps to ensure your information remains secure and APP-compliant.
Data security
We use physical, technical, and administrative measures to protect your data:
  • Encryption and secure storage
  • Controlled access and security monitoring
  • Regular reviews and updates
Your rights
You can access or request correction of your data by emailing contact@eldium.com.
Cookies and web tracking

Our site may use cookies and analytics tools for performance monitoring. These do not identify individuals.
Marketing

We may send service updates or communications. You can opt out anytime.
Policy updates
This policy is reviewed periodically. The latest version will always be available on our website.
Contact us

For questions, contact: contact@eldium.com or visit www.oaic.gov.au for further guidance.